3d networking offer a full management and support package for our clients. Each support programme is tailored to meet the requirements of the individual organisation. Total Network Support thereby ensuring total efficiency.

Many of our clients are discovering that network issues occupy a high proportion of their time. In many cases a network consultant may be employed or contracted. This proves expensive and is, in itself, a time consuming exercise. There is a need to keep support personnel updated with the latest products, which can prove very costly, both in terms of the training and the effective use of resources. Considerable time is spent out of the office on training courses, seminars, product briefings and demonstrations, plus the inevitable learning curve associated with the installation of any new network product.

Another option is to let an external organisation provide Facility Management on your IT systems. This again is expensive and you lose control of the Information Technology resource within your own organisation.

We have developed a cost effective, comprehensive support system that will give you the best of both worlds. We are able to provide a unique support package that.

• Minimises your internal support requirements - Allows you to have a network specialist on your site when you need them (every day, or once a week, or once a month) to match your specific support requirement.
• No need to employ extra staff - We will have total familiarity of your systems. All elements of your network can be supported by one organisation, including all the hardware and software.
• Brings a single point of contact - Multivendor networking platforms are fully supported through a single point of contact, eliminating the problems of shifting the blame!
• Introduces cost savings - No need to continually train or retrain your staff.
• Removes problems of absentees - No longer have the worry of holiday and sickness cover.
• Ensures a guaranteed support level - We provide the highest level of technical support with all the major accreditations.
• Gives you direct access to the latest technology - Generally through quarterly reviews. We provide an update on the most appropriate technologies to meet your organisational demands.
• Enable better use of your staff’s time - The cost of letting your technical staff spend time on network problems rather than on the more strategic business issues is eliminated.
• Includes preventative breakdown - Regular servicing of equipment reduces down time and prolongs the useful life of the hardware and associated peripherals

• Help Desk facilities via unlimited telephone
• Remote LAN/WAN management and monitoring
• Full-time on-site network management and support.